Proficy GlobalCare
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We developed GlobalCare Support to function beyond the scope of a traditional, reactive support model to provide you with fast, effective solutions throughout the product lifecycle. As a result, we provide a continuously high level of service for your complex support requirements. Proficy GlobalCare is the best and most comprehensive way to optimise your investment. |
Need Technical Support now ?
Contact the Industrial Interface Company: (09) 525 5501, support@iic.co.nz
Or visit GE-IP Support site: http://support.ge-ip.com
Key Benefits of GlobalCare:
- Quality support from local and corporate support professionals
- Fast access to support in plant-down situations
- Around the clock access to electronic case management tools
- Find answers any time through the on-line knowledge center featuring technical articles, FAQ's, manuals and product downloads
- Support team equipped with sophisticated trouble-shooting and remote-diagnostic tools
- Proactive communication to learn the latest support and product news
- Cost effective access to the latest software feature enhancements
- Short-term emergency use of GE-IP licenses
- Project Planning assistance by IIC (reduce errors by getting our assistance prior to commencing your project)
- Reduced application support engineering rates
- IIC offers on-site system health checks
Program Deliverables:
To receive electronic notification directly from GE-IP, please enable the services via your account on the GE-IP Support site. Or contact us and we will activate it for you. |
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http://support.ge-ip.com
Protect your strategic plant investments with Proficy GlobalCare.